We tax each round for aproximately 10% if you don't have Rustchance.run in your name and 5% if you do have Rustchance.run in your name.

You can always resend yourself the winnings; Click on your name in the top right corner (if you are on a phone or a tablet you may first need to click on the menu icon in the top right), this will redirect you to your profile. In the tab menu at the bottom select 'Returns' and you should be able to find your unclaimed trade in the table.

Click on your name in the top right corner (if you are on a phone or a tablet you may first need to click on the menu icon in the top right), this will redirect you to your profile. In the tab menu at the bottom select 'Returns' and you should be able to find your unclaimed trade in the table.

Please make sure that your deposit is actually accepted on Steam, if so then make a support ticket and we will help you.

Levels are gained by playing on the website. For each deposited 0.01 you gain 1 experience. To see how much experience you need to level up simply navigate to your profile.

You earn a reward every level, for more information check the bonuses page.

This number indicates how much you can currently withdraw from your flames balance. Your balance becomes withdrawable by playing Roulette, Crash or Landmines.

This amount indicates how much you can withdraw per day, it resets to your default every day - this value never decreases. The default daily limit for your account is calculated by calculating the value of all your skins that you have converted into flames x 4, every account starts with 50.00 flames daily withdraw limit.

If the purchase takes more then one hour and you are not refunded your flames please create a support ticket.